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ADMISSION, DISCHARGE & BILLING
Management of inpatient admissions and discharges is essential to enhance the quality of patient care across all sectors of healthcare. Usman Memorial Hospital encourages teamwork and partnership at all levels to ensure that health care is planned, managed and delivered based on a patient-centered approach that ensures quality and fairness for all.
At Usman Memorial Hospital the following practices facilitate effective elective admission procedure:
- Centralized waiting list management and agreement on the parameters for scheduling theatre lists with clinicians.
- Pre-admission assessment for all elective admissions to ensure appropriate planning of the entire patient journey.
- The anticipated length of stay for elective admissions is indicated as early as possible to facilitate scheduling.
- Increased day surgery is also supported by before admission assessment to ensure appropriate scheduling and to minimize transfer to inpatient beds.
Usman Memorial Hospital follows the core principles for effective discharge planning
- A patient’s use of a hospital bed and their discharge should be planned before their admission, where possible.
- The estimated date of discharge should be documented and communicated to the patient and relevant personnel within 24 hours of admission.
- Discharge should be “streamlined” (e.g. prescriptions and letters should be completed on time, transport booked and test results made available promptly).
- Complex discharges should be discussed at a regular multidisciplinary forum to ensure discharge is expedited.